Frequently Asked Questions

Everything you need to know about your next lens and shutter experience.

Are your cameras and lenses brand new?

Yes, all electronics sold on Point and Shoot are 100% brand new and come in original manufacturer packaging with full warranty coverage.

How do you ensure safe shipping for fragile equipment?

We use professional-grade, shock-absorbent packaging and double-boxing for all optical equipment to ensure your gear arrives in perfect calibration.

What is your return policy for open-box electronics?

We offer a 30-day return window. Please note that high-end sensors and lenses must be returned in their original condition with a shutter count increase of less than 50 frames.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International orders are sent via tracked express couriers to ensure security and speed.

What payment methods do you accept?

We accept all major credit cards, PayPal, and specialized financing options like Affirm to help you invest in your professional photography kit.

How can I track my order?

Once your order is processed, you will receive an email with a unique tracking number and a link to our real-time delivery portal.