Returns & Exchanges
At Point and Shoot, we want to ensure your gear is the perfect fit for your creative vision. If you are not completely satisfied with your purchase, you may return your electronics in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Gear
Securely pack the items in their original manufacturer packaging, including all cables, manuals, and accessories to avoid restocking fees.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.
- 4.Quality Inspection & Refund
Once our technicians verify the condition of the returned electronics, a refund will be processed to your original payment method within 5-7 business days.